Recently, we noticed you visited one of our tanning salons. We thank you for your patronage. As always, we want to be sure we maintain the highest customer service levels possible and are making every customer we serve happy. In order to do this, we send out surveys from time to time to ask what our customers think of the service they receive. If you would, please fill out the survey below honestly and let us know what you thought of your visit. There is no wrong answer. We really want to know what you thought. As you will see, your name is not required. We do this so you can honestly and openly fill out our survey and tell us how you felt about our salon. However, if you would like to include your name, we will add a Free Visit to your account in appreciation for filling out this survey. Thank you very much and as always, if you have questions or comments, feel free to email them to me in the comments section of our website or you can call or talk to me at the salon. Thanks again. Michael Gruver, Manager

Which salon did you visit (Cool Springs or Green Hills):
 
Were you greeted immediately when entering the salon? If not, please explain the factors that may have prevented this:
 
Describe the atmosphere of the salon when you walked in:
 
Describe the cleanliness of the salon.. If anything was not clean, please let us know what that was:
 
If you asked for information on all the levels of our beds, did the associate describe the levels to your satisfaction? If not, please explain:
 
If you asked for information on lotions, did the associate explain the different lotions to your satisfaction? If not, please explain:
 
Were you entered in your tanning bed in a timely fashion? If not, what may have prevented this?
 
If you asked to be shown how the tanning bed works, were you satisfied with the responses you received. If not, what was not discussed:
 
On a scale of 1-10, please rate your experience at Tan 2000. If you rate your experience below an 8, please explain why:
 
On a scale of 1-10, please rate your Tan 2000 associate. If you rate the associate below an 8, please explain why:
 
What are two things you like most about our salon:
 
What are two things we could work on to make your experience better:
 
What, if anything, would you like to add that may not have been addressed:
Name: